WE COLLABORATE WITH

WE OFFER

Start by reaching out with photos, dimensions, fabric ideas, deadlines, and any other important details about your project. We’ll review everything and email you a custom estimate. When you’re ready to move forward, we’ll send an invoice for a 50% deposit to get started.
Once your deposit is in, we’ll confirm the details, like site visits, furniture dropoff, and fabric and materials sourcing. We’ll provide you with a projected lead time and get everything prepped to hit the ground running.
With all the details set, your project moves to our production calendar. From patterning to assembly, your piece is carefully crafted every step of the way. If unexpected issues arise, we’ll let you know right away.
When your project is complete, we’ll email you photos and a link for final payment. Once payment is made, you can schedule a pickup time. Need delivery? We’ll connect you with trusted local movers.

Have other questions? Shoot us an email: hello@jentiberi.com

Yes! The first two estimate revisions are free. Additional revisions are $25 each.
Lead times are shared after your details are finalized and your estimate is approved. Rush work (under 4 weeks) is considered case-by-case and incurs a 30% fee.
Yes! Visits are by appointment only for pickups, drop-offs, or browsing fabric options.
No, we focus on upholstery and soft goods. While we clean and polish pieces, frame repairs or refinishing are not included.
We don’t repair or alter pre-made items like curtains or roman shades.
Yes, but COM (customer’s own material) requires approval and incurs a $15/yard cutting fee. Quality cannot be guaranteed for outside fabrics.
We work hard to align expectations beforehand and advise on potential challenges. We will advise you if we believe a desired outcome will not be successful. However, completed pieces are non-refundable if they match the agreed-upon design.
While we don’t guarantee against normal wear and tear, we can help you plan for durability before starting your project.