WE PARTNER WITH THE INTERIOR DESIGN TRADE & DESIGNERS WORKING IN THE RESTAURANT & HOSPITALITY INDUSTRIES

OUR SERVICES INCLUDE:

Start by reaching out with photos, dimensions, fabric ideas, deadlines, and any other important details about your project.
We’ll respond with any questions or provide an estimate within 3 business days.
Once your estimate is approved, we’ll send an invoice for a 50% deposit to add you to our queue.
Please keep in mind that payment indicates that the services, dimensions and supplies detailed on the estimate are accurate and approved, and that you have read and agree to our terms of service.
Next up: we’ll schedule site visits, furniture drop off or pick up, and place your fabric and supplies orders.
We’ll reach out to confirm pattern placement as needed, and to keep you updated on the status of orders as they progress.
Once all items are received, your project moves to our production calendar. From patterning to assembly, your piece is carefully crafted every step of the way.
If unexpected issues arise, we’ll let you know right away.
When your project is complete, we’ll email you photos and a link for final payment. Once payment is received, you can schedule a pickup time.
Need delivery? We’ll arrange it with trusted local movers for an additional fee.

Have other questions? Shoot us an email: hello@jentiberi.com

Yes! The first two estimate revisions are free. Additional revisions are $25 each.
Lead times are shared after your details are finalized and your estimate is approved. Rush work (under 4 weeks) is considered case-by-case and incurs a 30% fee if approved.
Yes! Visits are by appointment only for pickups, drop-offs, or browsing fabric options.
No, we focus on upholstery and soft goods. While we clean and polish pieces, frame repairs or refinishing are not included.
We don’t repair or alter pre-made items like curtains or roman shades.
Yes, but COM (customer’s own material) requires approval and incurs a $15/yard cutting fee. Quality cannot be guaranteed for outside fabrics.
We work hard to align expectations beforehand and advise on potential challenges. We will advise you if we believe a desired outcome will not be successful. However, completed pieces are non-refundable if they match the agreed-upon design.
While we don’t guarantee against normal wear and tear, we can help you plan for durability before starting your project.